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The Trick to Trust
Leading through a crisis requires bold decisions. Which require stakeholder support. Which requires trust.

Five signs you need more Strategic Communications and less "PR"
With all the uncertainty in our political and socio-economic landscape, business confidence is nearly at its all time low. As with all things sentimental…

Reputation in a Post-Truth World
In a world where deepfake technology is mainstream companies have to work extra hard at building and protecting their reputation.

Who you are is more important than what you do
The simple truth that who you are is more important than what you do is as true for companies as it is for individuals….

The Reputation Game Has Changed
As the recent #MacroTrends report put out by the Reputation Institute says: “We are at a global strategic inflection point.” With so many macro…

Ten Things Every CEO Needs to Know
The two most important days in your life are the day you are born and the day you find out why. Mark Twain In…

Communications metrics – don’t let them pull the wool over your eyes!
Last year I delivered a talk at GIBS on how to evaluate a communications campaign. When I told the audience of communications professionals that…

Dear boss, you are the problem
In an age of hyper competitiveness, global economic volatility and socio-political uncertainty, you would think companies would go back to the drawing board to…

Just because you’re a baby business doesn’t mean you shouldn’t do things properly
One of the benefits of having been around the block as often as I have is that I have had the privilege of working for and with a variety of different kinds of businesses.

Time to ReAlign
Cultures shift in unsettled times and new normals require new norms. Our ReAlign programme will help leaders to evolve their company’s culture to be fit-for-purpose for the post-Covid world.

The New Normal Is Here
The normal is here whether you see it or not. Understand how expectations have shifted to secure your reputation.

What you really need to know in 2020 about reputation
The new year sees the release of numerous reputation / trust reports and countless trends predictions, issue watchlists and an avalanche of wise commentary…

#ReputationWithPurpose
So what is #ReputationWithPurpose and why is it important? Take a read here: Reputation with Purpose…

Your Reputation Is More Important Than Your Revenue
Small and medium size businesses are so preoccupied with chasing sales that they just don’t seem to have the head space to consider reputation…

Reputation and Purpose
Having spent the last week in conferences – one at GIBS on strategic communications and reputation and then the inaugural Africa Shared Value Summit…

The Lost Art of Communications
The agency model is broken… it broke way back at the dawn of the big, sexy advertising agencies.