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Are you managing your internal reputation?
Most CEO’s understand the importance of proactively managing their external reputation, but how many make the same effort to understand and manage internal reputation?…

Leadership Branding for Differentiation
Most companies fail to leverage one of their most compelling and distinguishable assets – their leadership. Business today is not about B2B or B2C…

The Reputation Game Has Changed
As the recent #MacroTrends report put out by the Reputation Institute says: “We are at a global strategic inflection point.” With so many macro…

CEOs Need to be More Visible and Engaged
Have you noticed the absence of local CEOs on LinkedIn?! I did a quick check of the top SA listed businesses and…

Radical Honesty and Crisis Communications
If you had $658 billion at risk would you make a plan? With two thirds of companies unprepared for a crisis and a far…

Communications metrics – don’t let them pull the wool over your eyes!
Last year I delivered a talk at GIBS on how to evaluate a communications campaign. When I told the audience of communications professionals that…

Dear boss, you are the problem
In an age of hyper competitiveness, global economic volatility and socio-political uncertainty, you would think companies would go back to the drawing board to…

Just because you’re a baby business doesn’t mean you shouldn’t do things properly
One of the benefits of having been around the block as often as I have is that I have had the privilege of working for and with a variety of different kinds of businesses.

Your secret weapon in a recession
Stakeholders support companies that they trust – especially when times are tough – and strategic communications around your purpose is far more effective at building trust than big marketing campaigns.

#ReputationWithPurpose
So what is #ReputationWithPurpose and why is it important? Take a read here: Reputation with Purpose…

Your Reputation Is More Important Than Your Revenue
Small and medium size businesses are so preoccupied with chasing sales that they just don’t seem to have the head space to consider reputation…

The Lost Art of Communications
The agency model is broken… it broke way back at the dawn of the big, sexy advertising agencies.

The Importance of Being Earnest
My thoughts on PR, campaigns, AVE, data and VIBs (very busy and important people)