Insights
Notes on visibility, reputation, and the new shape of B2B trust
Editorial notes and longer pieces from It’s a Shovel. Senior strategic perspective on AI search, reputation work, founder-led growth, and how buyers now find, shortlist, and hire.
Reputation in a Post-Truth World
In a post-truth world, reputation rests on consistency and credibility. How to protect trust when facts alone no longer persuade.
Business is Not About Business. It's About Life.
Business like life is neither linear nor simply black and white.
Your business needs a clear Purpose to survive
Why a clear, authentic purpose is now essential to survival - driving sustainability, reputation and resilience for founder-led businesses.
You're missing the point!
Why too many businesses chase tactics and miss the strategic point - and how ethics, purpose and clear thinking put you back on track.
About this publication
A few notes on what we publish, and what we do not
We do not write listicles. There is enough “five ways to improve your LinkedIn presence” content in the world already.
We do not write hot takes on industry news unless we have something genuinely useful to add.
We do write longer pieces on the structural shifts in how buyers find and shortlist B2B providers, and shorter pieces on what we are seeing in client work, in the research, and in our own AI visibility data.
We do write pieces that take a clear position, sometimes a slightly contrarian one. We try to be useful rather than safe.
The senior strategic communications discipline has, in our view, been under-served by online content in recent years. There is a great deal of tactical material on individual channels, and very little serious commentary on how reputation actually compounds across them. We aim to write the second category.
Most engagements start with the free AI Visibility Heatmap
If anything you have read here makes you want to know how your own business shows up in AI search, that is the simplest place to begin.